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7 Questions Home Business Owners MUST
Answer Copyright © LuAnn Elliott 2003
There are a few items any home business owner
must address if their business is to properly function and turn a consistent
profit.
Some of what a business must do is obvious, other things are often not realized
until too late, after time and money has been lost.
Whether you are just starting out, or simply not yet getting the results you'd
hoped for, answering the following questions for yourself will help you position
your home business for success.
1. What Am I Going To Sell?
An obvious question, but one not always properly addressed. Anybody can sell
anything, potentially, but what are you actually qualified to sell? What
knowledge do you have, or can you get, that relates to your product? Why should
people come looking to you for it?
2. Who Is Going To Buy It From You?
You don't just sell to 'people'. You sell to a target audience who is interested
in your product and has the means to pay for it. Not everyone will be. How will
you identify your market? How will you separate them from the crowd? What do you
call those who would use your product? Where will you find them?
3. How Will You Contact Potential Customers?
All marketing plans require a vehicle to reach potential customers. What form of
advertising will you choose? How will that reach your market? What resources do
you have for advertising? Will you pay to contact others' lists or create your
own list of potential buyers? How will you attract others to you?
4. How Will You Present Your Product?
Even after you attract others to your business, you still need to present your
product to them. Just because they are there does not guarantee they will buy
from you. What benefits are you offering them? What problems does your product
solve? How can you showcase these benefits and solutions? What can you do to
associate with your potential customers and gain their trust? What will make
them want to buy products from you?
5. How Will You Follow Up With Your Contacts?
Great! People have looked over your product. How will you follow up with them
from here? Can you automate that process? Can you offer more than one way to
follow up with them? What incentives can you offer for potential customers and
even current customers to stick around or buy from you again? What can you do to
create a lasting interest?
6. How Will You Take Orders?
Will you get your own merchant account, or use third party billing services? How
will you deliver your product to people? What guarantees will you offer? What
confirmation will they get after purchase?
7. How Will You Handle Customer Support And Service?
After the sale, what are you willing to do for your customers? Do they need
follow up support on your products or future updates? How will you handle
refunds if necessary? What systems are in place for them to contact you with
questions or problems?
Too often inexperienced home business owners start out without covering each of
the seven areas listed above. Taking the time to answer each of these questions
with regard to your business positions you in reach of your ultimate goal --
consistent profits.
Need some help answering these questions? Free eCourse - "You can be a MARKETING
MASTER"
Learn the ABC of Home Business Building.
luann@websuccesscentral.com
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About the Author: LuAnn Elliott is the publisher of Web Success
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